SALES REPRESENTATIVE (Electronic Store)

Job description

SALES REPRESENTATIVE (Electronic Store)
One Position is Required
A. Company Overview
TekPoint Ltd. is a growing and ambitious electronics retailer based in Hargeisa, Somaliland. We are building a reputation for offering quality mobile phones, laptops, tablets, accessories, and cutting-edge gadgets. With a fresh and energetic approach to tech retail, TekPoint blends modern digital solutions with personalized service to meet the evolving demands of our customers. Our mission is to be the go-to destination for electronics in Somaliland, driven by innovation, reliability, and a passion for technology.
B. About the Role
We are currently seeking an enthusiastic and customer-focused Sales Representative to join our in-store team. The ideal candidate will be passionate about technology, enjoy interacting with people, and possess strong sales skills. This is a full-time role based in our main branch in Hargeisa.
C. Job Description
• Assist customers in selecting products that meet their needs and preferences.
• Provide knowledgeable information on electronics including phones, laptops, and accessories.
• Support the in-store designer and marketing associate in visual merchandising and promotional campaigns.
• Process sales transactions accurately using point-of-sale (POS) systems.
• Maintain a clean, organized, and visually appealing sales area.
• Monitor inventory levels and assist in stock management and replenishment.
• Promote special offers to enhance the customer’s purchase.
• Handle customer queries, returns, and complaints in a professional manner.
• Stay updated with the latest product trends and technology offerings.
• Build long-term relationships with clients by providing excellent after-sales service.

Skills and qualifications

D. Required Qualifications and skills
• Must have a diploma or certificate in Business Administration preferred; if not, must have a diploma or certificate in Sales, Marketing or ICT along with a Secondary School certificate.
• Minimum of 3 years of experience in retail sales, preferably in electronics or technology products.
• Good communication skills in Somali and English; Arabic is an advantage.
• Confident, outgoing personality with a customer-first attitude.

• Proficiency in using mobile apps, tablets, or computers for product demos and sales tracking.
• Basic knowledge of smartphones, computers, and tech accessories.
• Ability to handle cash and operate POS systems accurately.
• Reliable, honest, and punctual.
• Ability to work under pressure and meet sales targets.

E. Why Join Us?
• Opportunity to work in a modern tech retail environment.
• Grow your skills in sales and customer service with on-the-job training.
• Be part of a young, energetic, and motivated team.
• Staff discounts on electronics and accessories.

How to apply

Interested candidates should send their CV and any supporting documents to:
Email: info@tekpoint.com
Please write “Sales Representative” in the subject line of your email.
Application Deadline: July 20, 2025