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Programme Support Officer_SP
Job role insights
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Date posted
April 24, 2025
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Closing date
April 24, 2025
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Hiring location
Sheekh
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Qualification
Degree
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Experience
3-4 Years
Description
Job description
Job Title: Programme Support Officer_SP
Location: Sheikh Town, Somaliland
Reports to: Administratively to MoLSAF District Coordinator and Technically to Social Transfers Field Manager from Concern Worldwide.
Terms: Full time
Salary: GB3 Step 1
Requirements: This job is based in Sheikh District and requires frequent travel within Somaliland, likely involving fieldwork or project implementation visits in operational area.
Job postings
About Concern:
Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world’s poorest countries.
Concern’s vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear and oppression.
Our culture is value driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest behind First. We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission.
Role Purpose:
Ministry of Labour, Social Affairs and Family (MoLSAF) and Concern Worldwide are collaborating to deliver the EU-funded "Social Protection for Adaptation and Resilience to Climate Change Program – Social Transfer Project 2". This initiative is designed not only to provide vital social protection but also to achieve the complementary goals of strengthening MoLSAF's institutional capacity, improving the effectiveness of social safety nets, and building the socio-economic resilience of climate-vulnerable populations. Recognizing the importance of embedded support, Concern Worldwide is seconding one dedicated program support officer to MoLSAF’s Sheikh District Office. The support officer will work closely with Ministry counterparts to offer technical assistance and expertise focused on enhancing policy implementation, fostering inter-departmental and stakeholder coordination, and strengthening MoLSAF's district office capacity for program delivery.
Key Responsibilities:
Program Implementation
· Maintain a detailed understanding of the social transfer programs' objectives, eligibility criteria, and operational processes.
· Support the effective and efficient implementation of the social transfer program within the district.
· Coordinate with government authorities and other actors in the social protection sector at the district level by continuously engaging ministries involved in the implementation of the program, such as MoE, MoH, and the local council.
· Facilitate effective community engagement and participation.
· Ensure that all stakeholders are effectively mobilized and coordinated during the identification, registration, verification and validation of program participants.
· Organize community meetings to validate the eligibility of registered Pregnant and Breastfeeding Women (PBW) before finalizing the enrollment list.
· Oversee the timely and accurate disbursement of social transfer payments to program participants.
· Facilitate capacity building for MOLSAF district staff and other key social protection stakeholders.
· Lead the implementation of the Social Protection Policy at the district level.
· Support the project team in identifying risks and addressing challenges.
· Conduct field visits to monitor activities in line with the program M&E framework.
· Support the program staff in establishing an effective Grievance and Redress Mechanism to address participants’ grievances and ensure complaints addressed on a timely basis.
· Establish a coordination mechanism for social protection interventions at the district level.
· Provide regular reports on project performance as agreed with the program manager.
Adherence to Concern policies and guidelines:
· Adhere to, support and promote the standards of conduct outlined in the Concern Code of Conduct & its Associated Policies and other key organizational policies and guidelines.
· At all times, comply with Concern’s Security Management Standard Operating Procedures.
· Contribute to the establishment and implementation of preventive measures to reduce the potential for abuse or harm in Concern’s programming.
Other:
· Any other tasks as may be reasonably assigned by as required by MOLSAF and Cash Transfers partners.
Skills and qualifications
· Bachelor's Degree in Social Work, Development Studies, Public Administration, Economics, or a related field.
· Minimum of 3 years of experience in social development, poverty reduction, or social transfer programs.
· Demonstrate understanding of social safety nets and social protection priorities in Somaliland context.
· Strong understanding of national social protection policies, strategies and programs.
· Knowledge of poverty reduction strategies and development issues.
Skills:
· Ability to organize and prioritize workload, using initiative when appropriate.
· Good team player, flexible and capable of working effectively.
· Ability to cope with stress; work under pressure often to strict deadlines.
· Flexibility, adaptability, and patience.
· Facilitation and interpersonal skills.
· Analytical and problem solving skills.
· Excellent communication and interpersonal skills.
· Commitment to Concern’s ethos and values, and to the highest levels of Accountability.
Competencies:
For GB2 – 6 Roles:
Identify the 3-4 priority competencies required to be effective and successful in the role.
Candidates are expected to demonstrate abilities in the following priority competency areas (highlight 3-4 competencies in bold as appropriate):
We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
If this role sounds right for you, please apply with your CV and cover letter. Please be aware we may offer positions before the closing date.
If you have any concerns about our recruitment process and need particular assistance - for example if you have a disability e.g. a hearing impairment - please let us know and we will do our best to respond to your needs.
How to apply
Interested candidates, who meet the above requirements, should submit their applications (cover letter and updated CV contacts) by email to som.vacancies@concern.net with the subject line “Application for Programme Officer - SP” by Thursday 1st May 2025.
Due to the urgency required to fill in the position, short listing will be done on rolling basis and ONLY shortlisted candidates will be contacted for written test.
Important information:
Concern has an organisational Code of Conduct with three Associated Policies: The Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisations, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in their work, in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with adults and children are recruited by us for such roles. Consequently, working or volunteering with Concern may be subject to a range of vetting checks, including criminal background checking.
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During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.
Overview
Concern Worldwide is an international non-governmental humanitarian organization dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries
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Founded in
2010
Location
mogadishu